Play Responsibly
Lottery play should be entertaining—not stressful. Set limits, stick to them, and never wager more than you can
afford.
If you ever feel that playing is causing worry or strain, please take a step back and seek support.
Self-Assessment Tools
Visit Self-Assessment Tool to review your play habits, or try the
Gambling Calculator to track your weekly spend.
Need Help?
If you or someone close to you is impacted by gambling, call Gambling Help 1800 858 858
any time, or
go to GamblingHelpOnline.org.au for free,
confidential support.
For a list of state-based services, see the “Services in Your State” section on their site.
Customer Support
Our team is here to assist you with account management and responsible-play tools.
Call us on 13 74 68, start a live chat at LegacyLotterySystems.com/live-chat,
or email [email protected].
Set Spending Limits
Log in and go to My Account » Spending Limits to choose weekly deposit caps.
Need a hand? Our support team can walk you through the setup.
Self-Exclusion
To take a break from play, contact us to request a self-exclusion period (minimum 12 months).
Eligible unused tickets will be cancelled and deposits refunded. After the exclusion period,
you can reinstate your account by emailing [email protected].
Odds & Prize Divisions
Detailed odds for OzLotto, Powerball, Weekday Windfall and TattsLotto are available on each game’s page
under Home page. Check them before you play to make informed choices.
Identity Verification
We verify all players to prevent under-18 participation. You’ll need to upload ID before withdrawing winnings
or, in some states, before purchasing tickets.
Our Responsible Gambling Commitment
Legacy Lottery Systems adheres to all Australian responsible-gambling codes and standards.
